07 3286 3794

The step-by-step process of Heavy equipment insurance work QLD.

Has your excavator or other heavy equipment been damaged and need to use insurance?

At ShawX, we are a preferred heavy equipment and excavator insurance repairer QLD, and we make the process of using insurance as simple and straight forward as possible.

What is a preferred insurance repairer QLD?

It is a term used by insurance companies to refer to a repair shop that they recommend handling repairs by their insurance policies.

It guarantees the customer:

 Quality Assurance: Heavy equipment insurance repair companies are often select preferred repairers based on their reputation for providing high-quality workmanship and excellent customer service. These repair shops are usually vetted and approved by the insurance companies to ensure that they meet certain standards and criteria.

Streamlined Process: Using a preferred repairer can streamline the claims process for policyholders. The repair shop may have established procedures and protocols in place for handling insurance claims, making it easier and more efficient for customers to get their heavy equipment insurance repairs completed.

Direct Billing: In many cases, preferred repairers have agreements with insurance companies to handle billing directly. This means that the repair shop can invoice the insurance company directly for the cost of repairs covered by the policy, rather than requiring the policyholder to pay out of pocket and seek reimbursement.

Guaranteed Workmanship: Some insurance companies offer guarantees or warranties on repairs completed by their preferred repairers. This provides added peace of mind to policyholders, knowing that the repairs are backed by the insurance company’s assurance of quality and satisfaction.

Network Benefits: Preferred repairers may have access to specialised training, equipment, and resources through their partnership with the insurance company. This can result in faster turnaround times, better access to replacement parts, and other advantages that benefit the policyholder.

Convenience: Choosing a preferred repairer recommended by your insurance company can be convenient, as the heavy equipment insurance repairer is already familiar with the insurance claims process and may have experience working with your insurer. This can help expedite the repair process and minimise any potential complications or delays.

Here at ShawX, we handle the entire process from paperwork and lodging right through to repairs and delivery to ensure a simple and smooth process for you. We understand that it is stressful enough running a business without having the worry of dealing with insurance companies, on top of downtime you may experience.
Below outlines the entire process explaining what steps are involved on the customers end, and what steps we handle when it comes to any heavy equipment insurance work.

So, your machine has just been in an accident or has had damage occur:

Customer Steps

Step 1: Contact your broker or insurance company to get a claim number.  

Step 2: Call ShawX. Your heavy equipment and excavator insurance repairer QLD.

That is your part of the process completed until your machine is repaired.

Our Steps

Step 1: We organise the pickup and delivery of your machine to our Cleveland based workshop, in Queensland.

Step 2: We prepare a quote and take all images of the damages needing repair.

Step 3: We then submit the quote, images and contact the assessor who will then authorise the heavy equipment insurance repairs to be completed.

Step 4: We order all necessary parts and complete the repairs required.

Step 5: Once your machine is repaired you will pay the excess and the repair is complete.

Step 6: We then organise the delivery of your machine back to you.

This cost will generally be covered by your insurance company.

By contacting ShawX when needing heavy equipment insurance work completed, we take control and navigate the insurance claim process on your behalf effectively and ensure that you receive the compensation you are entitled to for the damages or losses covered by your policy. Using a preferred repairer not only offers the above benefits and conveniences, but also ensures quality of work being provided for your heavy equipment insurance work.

If you need a heavy equipment or excavator insurance repairer QLD, then get in touch with us on (07) 3286 3794 or via [email protected] and let us do the rest.